Reviews
4.7 out of 5 from 409 reviews on Google. A selection, quoted as written.
“Have been doing MOT here for 3 years when I moved locally. No issues faced with them so far. £50 MOT for my car within around 40 mins - indoor waiting/seating area. No hidden fees as far as I can see. They let me know of any issues verbally which I take a note of. They fit me on my request last minute at 7:30 am today. All staff were polite to myself and others. Please note no ATM in walking distance to my knowledge so bring cash with you. On the phone and in person the service is quick and efficient. I tend to ask technical questions sometimes and they seem to be open and honest of what they can and can't do, which I appreciate.”
Vaaishnavie Vishnurajah, Google review “I always receive excellent service from Mercia Autos. Mo consistently carries out my MOTs with professionalism, efficiency, and a friendly attitude. The customer viewing area is clean and comfortable, allowing you to watch your MOT being completed, which adds to the overall positive experience. I highly recommend Mercia Autos for their outstanding service.”
Aretec E, Google review “I went to have my 🚗 MOT'ed at MERCIA as the previous owner had & the reviews read 👍🏼. I wasn't disappointed, even though the 🚗 has FAILED ☹️, as things I'd read were experienced. Booking was easy, via a 📞☎️ answered quickly by a friendly 🗣️ who was Jas. As the clock was ⏳ on expiry date, they fitted me in 2 days later, as I asked for. On day I was going to be late, so 📞 ahead to explain, & again a friendly 🗣️ said "no issues" which again was 👍🏼. Car was been attended to within minutes of arrival, & I was offered a steaming ♨️ Tea & a comfy warm waiting area, as I 🤞🏼 while watching Mo diligently do his inspection. Due to the rush & that I don't carry rear passengers, I forgot to clear out stuff on the back seats, which prevented access to Check Rear Seat Belt operation. But Mo politely explained & gave me time to move the stuff into the Hatch area. During that time I chatted to another friendly Guy, who was at a 💻 in Waiting Area, who introduced himself as the Co-owner Brother, Kelsey I 💭. It helped pass he time & reduce MY anxiety, as I know a +20yr old car is going to have issues, & this was my 1st MOT since I bought it some months earlier. So Mo the tester broke the news to be about some hidden corrosion, & showed me the areas that need repair. The other issues were a couple of ⚠️ lights on Dash, which he kindly tried to find the Error Codes for me thru the OBD port. He then noted ✍🏼 down what I needed to address, & I was given prices for the 2 LARGER REPAIRS that are required. I have a friend who is able to do the Welding job, but will have no hesitation in using MERCIA AUTOs to replace a broken rear Coil Spring next week. To sum up😊, before I run out of Characters & 📱🔋: an efficient*, friendly*, honest*, skilled*, knowledgable* Garage business imho that's 5 ⭐⭐⭐⭐⭐ 🤐”
David, Google review “Having very recently imported my vehicle from Japan; I needed the first MOT done so that i could apply for the registration(V55/5). I've called and stopped at numerous MOT garages over the last 2 weeks to get this organised and no-one has been up for the slightly out of the norm request. Mercia Autos fitted me in next day without any hesitation even though i called them quite late in the day. It was no issue to them at all to do the MOT on the VIN rather than the registration as per-normal. A hot drink was offered and everyone was friendly and happy to assist. If anyone has a imported vehicle and going through the MOT process for their V55/5, I cant recommend these guys enough - hopefully this comment directs you here if you google this! Thanks to the team and I will see you next time!”
Shane Graves, Google review “Recommend mechanics in coventry, i recently did my volvo MOT here and the experience was satisfactory. The owners are friendly, explains the issues and try not to cheat and make money like others.”
M. Amaan, Google review “I recently visited Mercia Auto Coventry for car maintenance and had a positive experience. The staff was friendly and took the time to explain the issues in straightforward terms, which I found very helpful. They addressed the problem efficiently, and the pricing was reasonable without any hidden fees. The entire process was seamless, and I appreciated the regular updates throughout. The garage was easy to locate and appeared well-maintained. Overall, I was very satisfied with the service provided, and I plan to return for any future car needs. It's worth noting that the garage tends to be quite busy, so those who may not appreciate this should consider it before visiting.”
Guriqbal singh Khinda, Google review “Fantastic service and MOT, professional and courteous staff, highly recommended”
Sab, Google review
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